

Hotel is modern and great location near to the attractions. The room and toilet were more spacious than expected. Loved that there was a washer-dryer machine in the room, and the hotel provided the detergent. There was also a common laundry room for those who needed it. Bed was comfortable, and I liked that there was a seating area. Didn't realise before, but it was great to have a bigger trashbin in the toilet. Interesting to use the RFID room key to access the lift, and the level automatically lights up accordingly when you tap the keycard on the reader.
Pearlyn
2023年12月

Friendly and helpful staff, room was comfortable, clean and quiet, and really good location. 15 minutes from station. Walked to activities easily from hotel. The room layout was well designed. Plenty of natural light from window. Bonus was we discovered a great place for coffee just 3 minutes walk down the next street called Townfolk Cafe. Excellent hot chocolate and Granola with yoghurt. Very helpful assistance from staff at the tourist Information centre a few doors away who suggested a great Japanese restaurant just tucked in in the street behind our hotel. She also suggested Mza department store opposite the market for good quality linen and cotton clothes. Tokyu Stay Hotel was so well located for everything.
Keri
2025年5月

Staff were very helpful Bed was comfortable, nice strong shower, great hot water Room was good size - we were there 3 nights. Had fridge, microwave and washing machine Amenities were plentiful - love the little sponges since face clothes aren’t common in Japanese hotels Location was excellent - short walk to castle, park, shrine and even station Free coffee in lobby Great value for money Go to Cubby Hole for coffee / breakfast - a lovely couple run it and the food and coffee are amazing
Robin
2025年5月

Excellent in all respects. Would stay there again with no issue.
Simon
2025年1月

The hotel is well situated for sightseeing - you can go on foot - it's about 25 minutes to the train station and other major attractions are either close by or within a 30 minute walking distance. There's also a bus in front of the hotel, which I found convenient when going to the station. The room was comfortable and the washing machine in the room worked perfectly, and I also had a fridge, kettle, and microwave. Convenience stores are about 5-7 minutes walk away.
Judith
2025年9月

We weren't expecting much because of the very low price but came away really impressed. This hotel was better than the much more expensive ones we've stayed in in Japan. + Handy location particularly to the samurai area, and only 10 minutes walk to the Omicho seafood market. Once you're at the market it's only 10 minutes to the castle, gardens, geisha district, train station. + Exceptionally clean. + Comfy, enormous bed. + Good size bath. + Could access Netflix (using own account). + The room was equipped with a microwave and washing machine (with detergent). Again, very clean. + Very attentive staff. On a rainy day guests checking in were given towels to dry themselves. + Has an open lobby and seating area/cafe with a relaxed and welcoming vibe. + Complimentary self-serve coffee in lobby/cafe area.
Robert
2025年10月

Excellent service, all in one washing machine/dryer in the room. Detergent inside machine so don’t need that. Takes a couple of hours but clothes come out almost wrinkle free. There’s a shoe dryer in the room, nice given the rainfall. Tea/coffee in the lobby along with breakfast. We don’t eat breakfast so can’t comment. We liked the small plastic bags to carry your coffee, much better than the cardboard holders back home. They do Takkyubin for luggage, worth the cost not to drag a suitcase around. Kanazawa castle park is about a 10 minute walk. I used Uber due to mobility issues and that was fine. Kanazawa Loop Bus (green right loop) bus stop is across the road. This is the longer of the two loop routes. Out the front, left and about 50m is the bus stop for the orange left loop. Main attractions are covered by the loop bus, but they can get crowded.
Nyree
2025年10月

The location is convenient, with the main attractions nearby, and the train station is a 20-minute walk away. The room is bright and spacious, offering a beautiful view of Kanazawa Castle Park and the surrounding mountains. The breakfast is delicious, although a little unusual for Europeans.
Elizaveta
2025年7月

Breakfast was a great and delicious spread, with slight variations everyday. We chanced upon the summer festival on the last night of our stay, and it was a highlight because it was right outside our hotel lobby. Hotel staff were always warm and welcoming, and took a polaroid on our first day. We had the top floor which offered us a nice view of the city. Complimentary bath salts to use in our bathtub were also a pleasant surprise. Lobby was also beautiful, aesthetic and comfortable - for both food, coffee or working. Washing machine was excellent - though it took 3 hours to wash and dry a medium sized load. Shoutout to the staff member always decked out in a suit (not sure if he was the manager) for the warm welcome and travel tips. He added such a delightful touch to our stay.
Willow
2025年8月

Very friendly staff, view from the window was amazing, the room was comfortable and clean. The washing machine was the cherry on top and we immediately fell in love with this hotel. close to all major attractions in the city. We didn't take a bus once ( apart from late hours after dag trips to nearby cities and temples ). Thank you Tokyu Stay staff for a wonderful experience
Vladi
2025年5月
